In a milestone achievement, Goscor Lift Truck Company (GLTC) has become the first forklift supplier to attain both the ISO 9001: 2015 and OHSAS 18001 accreditations in South Africa.
Quality and health & safety have always been top priorities at Goscor Lift Truck Company, the sole distributor of leading forklift brands, including Crown, Doosan, Bendi and Hubtex. The recent successful upgrade from ISO 9001: 2008 to ISO 9001: 2015 and the OHSAS 18001 accreditation are testimony to their focus on setting the bar high as far as quality is concerned, with no compromise on health & safety.
“The route to accreditation wasn’t a walk in the park,” says GLTC Director Anthony Fouché, adding that this called for a lot of hard work and long hours. “The accreditation process started in 2016 and it was an arduous process, but worth the effort.”
One of the major initiatives towards the achievement of the accreditation was having the right people in right positions first. This saw the subsequent appointment of Heather Morgan as National Health and Safety Officer, and Thando Khumalo as Assistant Health and Safety Officer.
After another intensive audit by German based TUV, with two days at each national branch, GLTC successfully met the ISO 9001:2015 and OHSAS 18001 standards in February 2018.
Unlike the previous ISO 9001: 2008 standard, the revised version, the ISO 9001: 2015, released in September 2015, expects organisations to understand their objectives before establishing a quality management system. This, in turn, requires them to take a completely fresh look at their current quality processes, consider the external and internal issues that affect quality, and define their end goals towards achieving consistent customer satisfaction, something central to GLTC’s operating philosophy.
GLTC, www.goscor.co.za