With the introduction of Sisca, an online configurator for screw conveyors, customers in Holland and worldwide can access Van Beek’s knowledge and expertise 24/7. “With Sisca, we offer customers in our sector an unrivalled opportunity to receive a customised quote, including delivery times, in near real time”, says Perry Verberne, Van Beek’s managing director.
With its innovative configurator Van Beek allows customers to independently configure a customised solution, which is beneficial in terms of both price and delivery time. This makes it possible to configure a screw conveyor within the available budget, and without compromising on the high standards of quality for which Van Beek is recognised.
Perry adds, “We can now share with our customers the expertise that resides inside the minds of our engineers. This online engineer is certainly not a replacement for our sales engineers, however, it collates our customers’ initial information requirements regarding price and delivery time.” Whereas existing configuration tools in mechanical engineering only offer the possibility of linking standard modules, Sisca, which was developed in-house by Van Beek, excels in well-thought-out customisation.
The online engineer always takes into account the customer’s specific product and production process. It offers a wide range of possibilities when it comes to specifications, such as the required design, the type of material, various cleaning options, and whether the screw conveyor will be located in an environment where, for example, Atex guidelines may be in force.
In short, the innovative online engineer is extremely user-friendly, has a logical structure, and allows users to manage projects via their own account. Sisca offers the opportunity to be advised at any time of the most suitable screw conveyor system. Within an hour, the designed configuration is emailed not only as a quote, but also as a fully developed 3D-model. “Personal contact with our specialists remains possible at every stage of the configuration process. After all, Siscais a unique addition, not a replacement, for the more than 80 years of knowledge and experience that Van Beek has accumulated,” Perry concludes.